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How do I update my mobile number?

Having accessed your Online Banking service, changing your mobile phone number is a 3 step process and you will require a card-reader to complete the change.

Select 'Your details' from the main menu.
Then select 'Update mobile phone number' from either the 'Amend personal details' or 'Amend business details' section.

Step 1 of 3

Type in your new number into the 'New mobile number' box. Then retype your new mobile number in the 'Repeat new mobile number' box. Select the 'Next' button.

Step 2 of 3

The new mobile phone number you entered will now be displayed to you. Check to make sure the mobile number is correct. Authorise the change with your card-reader. Then select the 'Confirm' button.

Step 3 of 3

This page will confirm your mobile phone details have been changed.

You can also update your personal or business email address within the 'Your details' section.