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Am I enrolled for Act Now or Arranged Overdraft Alerts?

You can check if you are enrolled by using the Mobile App, through online banking, by calling Telephone Banking or in branch.

Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Open 7 days a week 8am-8pm (Automated service 24/7).

Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.

NatWest branch locator
The Government has announced new measures to slow the spread of coronavirus. To help us all stay safe and well, our branches will be operating reduced opening hours and we will only be able to support you with critical banking needs. With immediate effect all our branches will be open Monday to Friday 10am – 1pm.
Some branches have had to close, please see our Branch Closures notice (PDF) for further information on branch closures.

Find your nearest branch using our branch locator (opens in a new window).