How can we help you?

If you're being told that the option isn't available when trying to enable a card-reader, it usually means a card-reader hasn't been ordered for the Online Banking service you're logged into.

You will need to order a card-reader then wait 2 working days before trying to enable the card-reader you have.

Alternatively you may be eligible to use your biometrics on your mobile app.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website