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Help & support Banking from home Card Reader Card Reader - Getting Started

Yes, if you have a card reader from us, you can use that, or most card readers from other banks. 

Don't have a card reader? You can order one in Online Banking.

To order a new card reader:

  1. Access your Online Banking service at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Security' from the menu In the 'Using a card reader' section
  3. Select 'Order a card reader'

Alternatively you may be eligible to use your biometrics on your mobile app.

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