How can we help you?

Just follow this step-by-step guide:

  1. Head to set up Online Banking (opens in a new window) and let us know if you are a Personal, Business or Credit card customer.
  2. Enter your personal details. We’ll need details including your name, date of birth, sort code and account number.
  3. We’ll show you your customer number on screen (you're making good progress at this point). Make a note of it as you’ll need it when you log in, in the future. If we don't need anything else from you you'll skip straight to step 7, but you may need to go to step 4, don't worry we'll let you know on screen.
  4. We'll then send you an activation code. We'll send you your activation code in a text message. Or if we don’t have your phone number, we’ll send it through the post.
  5. Go to the NatWest website and click ‘login’ in the top right-hand corner, have your activation code to hand.
  6. On the login page, type in your customer number and activation code.
  7. Now you need to choose a password and PIN and commit them to memory. The PIN should be four digits long and your password can be between six and twenty characters, and contain both letters and numbers.
  8. Done, finished, complete. Now you can manage your finances anywhere you can get online (you can also register for our mobile app too).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website