How can we help you?

Open your mobile app and select the ‘Payments’ icon at the bottom of your home screen:

• Select ‘Move money’
• Then ‘Make a payment’
• Select the three dots next to the payee you want to favourite
• Select the star to ‘Add to favourites’

You can now change the order of your favourite payees:

• Tap and hold the favourite payee you want to move
• Then drag and drop to reorder

You can also add payees to your favourites through:

• ‘Make a payment’ then ‘Choose who to pay’
• By selecting ‘Manage payees’
• And on the ‘Payment complete’ screen