How can we help you?

From favourite payee list

  • Open the app and select your account
  • Select "Payments"
  • Select "Manage Payees"
  • Go to your favourite payees list
  • Tap on the favourite payee
  • Tap on the star to "remove from favourites"

From Choose who to pay

  • Open the app and select your account
  • Select "Payments"
  • Select "Make a payment"
  • Select "Choose who to pay"
  • Tap on the 3 dots next to the name of the payee
  • On the pop up tap "Remove favourite"

From payment confirmation page

  • Make a payment to a payee
  • On the payment confirmation page, tap the star to "Remove favourite"

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website