How can we help you?

  1. Log into the mobile app
  2. Tap ‘Payments’ on the bottom of the home screen
  3. Make sure the account shown is set to the account where you have scheduled your payment or transfer from. You can swipe to change accounts or tap 'Change account'
  4. Tap ‘Payment Settings’
  5. Tap ‘Scheduled payments’
  6. Tap on the scheduled payment or transfer you would like to manage
  7. Tap ‘Amend payment’. You can change the amount/date or both depending on the changes required (please note you cannot schedule a payment or transfer for a weekend or bank holiday date)
  8. Tap ‘Next’ once amendments completed
  9. Review amendments and tap ‘Confirm’ when happy
  10. You will get a message to advise ‘Payment Amended’
  11. Tap 'Done' at the top right of the screen to go back to your scheduled payments

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website