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It says 'service temporarily unavailable', what should I do?

We do carry out essential maintenance between 1.55am and 2.30am (UK time) every day to keep our systems up to date. During these times online banking will be unavailable.

If you're being told that online banking is unavailable when logging in after 2.30am, please see Why do I see a 'service temporarily unavailable' message when I'm logging into online banking?.

You can check our Service Status page (opens in a new window) for any known service issues.

When is the error happening?

Logging in/Registering

Making payments

Credit Card


Ordering a card