How can we help you?

To add a payee

1. Log in to (you may need your mobile app if you have registered for Biometrics or your card reader to do this)
2. Select 'Payments & transfers' from the main menu
3. Under the 'make a payment or transfer' heading select 'make a payment or transfer'
4. Select the account you want to make the payment from, and the payee you want to pay, from the drop down lists
5. Enter the amount and the date you want the money to leave your account.
6. Select 'next' and carefully check your payment details before clicking 'confirm'
7. Once you have clicked on 'confirm' you will be shown a summary of your newly arranged payment