How can we help you?

Making a payment for the first time

  1. Log in to Online Banking (you may need your mobile app if you have registered for Biometrics or your card reader to do this)
  2. Select 'Payments and transfers' from the main menu to take you to the Payments and transfers landing page
  3. Choose the account you want to make the payment from using the account picker
  4. Select 'Pay someone new' under 'Select who to pay'
  5. Follow the instructions on screen until you reach the confirmation page which will let you know that your payment is complete or scheduled

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website