How can we help you?

To make it easier for you to bank with us, there are Cash & Deposit Machines (CDMs) in some branches. These work as normal cash machines, but also let you do some key transactions:

Cash deposits to NatWest accounts will clear instantly, and all other transactions will be processed in the same timescales as if paid in at the branch counter.

Natwest and Royal Bank of Scotland customers can use CDMs at either NatWest or Royal Bank of Scotland branches regardless of their home brand. The only exception to this is 3rd party bill payments using an away branch debit card (ie, customers cannot use a Royal Bank of Scotland debit card to pay a bill at a CDM in a NatWest branch or vice versa).

CDMs can also provide 'image receipts' - these give you an image of each cheque and pay-in slip you have deposited, along with a detailed breakdown.

You can also view a full list of transactions (opens in a new window) you can do on an ATM/CDM.

To check if a branch has a CDM, please use the branch locator.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

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