We understand that sometimes people struggle financially. It feels scary and you’re tempted to ignore the situation, hoping things will improve. We have lots of information available on our Struggling Financially page which might help you understand what you can do and how we can help.
We may ask you to complete an Income & Expenditure form if you are going to miss a payment or already missed a payment and in an arrangement. We will send you a link to our online form if one is needed.