How can we help you?

Mobile app

1. Log in to the app, select your account and then 'Manage my card'.
2. Click on 'See PIN'.
3. Complete authentication and your PIN will be shown on the screen.

Online Banking

1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
2. Select 'Cards' from the main menu.
3. In the 'Manage your debit card' section select 'Get a PIN reminder' from the menu.
4. Add the last 5 digits of your NatWest debit card and your date of birth to the online form.
5. Select 'Submit' and one will be sent to you within 3-5 working days via post

Credit card PIN

Find out more if you have forgotten the PIN for your Credit Card.