How can we help you?

We review all background information on the transaction and if anything looks unusual then you wil be asked to confirm its really you making the payment.

If I decline transaction will this disable the app?

No, declining the transaction stops only the payment being made.

What happens when I decline an online transaction in my app?

The payment to the retailer is stopped and no money will leave your account.

Which devices can I use to approve my transaction?

You can use any device that you use to access your mobile app.

Can I use my passocde to approve my transaction?

Yes, you can use fingerprint, face ID or passcode.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website