If the name on the cheque differs to the account name because you have changed your name (e.g. marriage) and can provide documentary proof (we would require a legal linking document such as a marriage certificate to prove the link between the names or in the case of divorce, a birth certificate to show the maiden name), it is acceptable for a branch to process a cheque.
However, if the name on the cheque is different and does not meet the above criteria, we won't be able to process the cheque.