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Help & support Help with your product Credit Card

You can downgrade your account online anytime:

  1. View our account range (opens in a new window)
  2. Select the account you wish to have
  3. Then select the 'Change my account' button
  4. Choose to 'Change your existing account'
  5. Then follow the application through, completing all the necessary steps

Alternatively you can call us or visit a branch.

NatWest Telephony Sales Team

NatWest account opening
0800 200 400 (overseas +44 121 695 9238)
Minicom: 0800 917 0526
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm
(Opening hours may vary on public holidays)
Calls may be recorded.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website

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