How can we help you?

If you'd like to talk about the options, or cancel your credit card, please contact Credit Card Services.

Card services
You can contact our credit card team via secure messaging within your mobile app, or alternatively please ring on:
0370 333 9091 (overseas +44 1268 508 018)
Relay UK: 18001 0370 907 0010
Accessibility information (opens in a new window).
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Alternatively, you can write to Cards Customer Services to ask for your credit card to be closed. Please include your credit card details in the letter and sign it with your usual signature.

Cards Customer Services
PO BOX 5747
Southend On Sea

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website