How can we help you?

For our Platinum and Black Account package customers, we moved car breakdown provider from Green Flag to the AA on 8th December 2022.

To find out more about your cover, you can visit our websites:

To report a breakdown, call us on:

  • Platinum account customers: 0345 609 0453 (Relay 18001 0345 609 0453)
  • Black account customers: 0345 601 7188 (Relay UK 18001 0345 601 7188)

Or download the AA’s app from your app store You can find the link by logging in to membership services (opens in a new window)

You don't need a AA membership number – your access to service is through your account number and sort code. When you call for assistance, the AA will know you have an applicable NatWest Account.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website