To make a travel insurance claim, please login to our Membership Services (opens in a new window). Alternatively, you can contact us on the numbers below.
Platinum
0345 609 0453 (Minicom 0345 600 0512).
Lines are open 24/7.
If you need emergency assistance whilst abroad call us on:
0345 609 0453 or +44 1252 763 658.
Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.
Silver
01252 308 792 (Minicom 0345 600 0512).
Lines are open 24/7.
If you need emergency assistance whilst abroad call us on:
0345 601 5219 or +44 125 230 8792.
Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.
Black
0345 601 7188 (Minicom 0345 600 0512).
Lines are open 8am-6pm Mon-Fri, and closed Saturday, Sunday and bank holidays.
If you need emergency assistance whilst abroad call us on:
0345 601 7188 or +44 2392 660 340.
Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.