How can we help you?

If you have had your loan for more than 14 days, the balance you see in Online Banking or the mobile app is not the amount needed to pay of your loan in full. That's because whilst interest is charged on the daily balance we apply it monthly, and there is also an early settlement charge applicable (for more information see our Early Repayment charges (opens in a new window) webpage).

The first step is to request an Early Settlement quote (opens in a new window) which is then valid for 28 days. When we issue your quote we’ll also tell you the next steps if you want to repay your loan early in full.

Visit our existing customer loan hub (opens in a new window) for more information on managing your loan.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website