How can we help you?

If you have applied for a product with us online, we may send you a link to use DigiDocs via email or text. This means we need to double-check your ID, address and proof of income, or need more information to fully consider your request.

You can view our guide for more information about DigiDocs. (opens in a new window) We've included tips on how to upload your documents and FAQs.

How do I log on to DigiDocs?

You'll first need to register for DigiDocs:

1. Go to https://digidocs.natwest.com.
2. On the website, enter your email address in the registration box.
3. Click 'start registration'.
4. We'll text a code to your mobile so you can set up a password.
5. Use your email address and the password you've set up to log in.