How can we help you?

Once you have connected your NatWest and Rooster Money apps, you will be able to see your balances which includes parent balance (the amount in the parent account), child Rooster Card balance (this is your child's available balance on their card to spend) and their total child balances (all the money a child holds on their Rooster Card and in any of their savings’ pots). They can also click through to the Rooster app to top up, view transactions or manage their card/s via the Rooster tile in the NatWest app.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website