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My standing order is due out tomorrow, can I still amend it?

To amend a standing order through Online Banking you need to give us at least 3 working days notice.

If you have a standing order payment due the next day you will need to go into a branch or contact Telephone Banking by close of business on the working day before so we can do this for you.

For example: If a payment is due to leave your account on a Friday, the final opportunity to amend or cancel the standing order online is by close of business on Tuesday. However, you can amend or cancel the standing order payment up to close of business on Thursday by going into a branch or contacting Telephone Banking.

How can I amend a standing order?

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Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
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Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.


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