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How do I pay my mortgage off in full?

Whether you want to pay your mortgage or an additional mortgage account off in full, or you have decided to move your mortgage to another provider, you will require a redemption statement to do so. This statement will provide you with the total amount payable to redeem your mortgage, including your current mortgage balance, any fees applicable and the daily rate of interest.

As interest is calculated on your mortgage daily it is only possible for us to produce a redemption statement that is valid for 4 weeks. This means you should wait until 4 weeks before the date you wish to redeem your mortgage, before you order a statement.

You can order a redemption statement by calling our Mortgage Team over the phone and we will post it to the correspondence address we hold on file for you within 5 working days (please allow a further 4 working days for your statement to arrive).

Call 0345 30 20 190
Minicom number 0800 917 0526
Open Monday to Friday 8am - 8pm, Saturday 9am - 4pm (excluding public holidays)
Calls may be recorded.


Your home may be repossessed if you do not keep up repayments on your mortgage