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Trending Questions 🔥

Travel insurance, Coronavirus and FAQs

Coronavirus (Covid-19) and any other pandemics 1. Before your trip 2. During your trip 3. General Policy FAQsTravel InsuranceYou should refer to the

Can I use my debit card abroad?

Using a NatWest debit card is an easy and convenient way of paying for goods and services wherever you see the VISA or Mastercard logo. You can also use

Where can I find more information on my Child Trust Fund (CTF)?

For every child born on or after 1 September 2002 until 2nd January 2011, where the parent was eligible for Child Benefit, the Government issued a voucher

What is Spending in the mobile app?

The Spending feature in your mobile app has been designed to help you understand where your money goes each month, to give you insights into your day-to-

Credit Card Transaction Notifications

What are Credit Card Transaction Notifications?Credit Card transaction alerts are push notifications sent to your mobile every time you use your credit

What is Video Banking?

Video Banking is a service where you can speak to us about our range of products and get a free face-to-face Financial Health Check wherever you are, at a

Recent Updates

What is biometric?

Please see below for our FAQs on biometric. Register for Biometrics How does biometric work? Biometrics and my phone Don't want to use Biometrics

How do I pay my credit card using Online Banking?

You can pay your credit card following the below instructions: Log in to www.onlinebanking.natwest.com (opens in a new window) Select 'Payments and

How do I let you know when and where I'm travelling abroad?

If you intend to use your personal debit or credit card abroad it is best that you let us know. Telling us in advance that you're travelling will

Which branches are open on a bank holiday?

We'll update the Branch bank holiday opening hours (opens in a new window) page with the bank holiday hours and in our branches. NatWest branch

Can I use Google Pay™ abroad?

Provided that the country and the retailer support Google Pay, you can pay with Google Pay abroad. Standard charges will apply for your card, in