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Card services
0370 333 9091 (overseas +44 370 333 9091)
Minicom: 0370 154 1192
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.

Card loss centre
Accounts in England & Wales:
0370 600 0459
(overseas +44 1268 500 813)
Minicom: 0800 917 0526
Accounts in Scotland:
0800 056 4386
(overseas +44 118 373 2674)
Minicom: 0800 0929 098

Open 24 hours a day.
Calls may be recorded.
Call charge information.

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