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How do I make an international payment using mobile banking?

  1. Select the account you wish to make the payment from
  2. Select 'International payments' from the menu
  3. Select 'Choose saved payee' or 'Pay someone new'
  4. Select the payee name from the mandate options presented
  5. Key the amount in either the local currency of the receiving country. If the country is listed here, the default currency will be GB Sterling
  6. You then choose when you want the payment to arrive and which fees you need to pay
  7. You can add an optional 'Statement reference' on all payments and for some Euro payments to Europe, you can also add an optional 'Message' for the beneficiary
  8. You then check the payment details and 'Confirm payment'
  9. You then 'Read T&Cs' or 'Accept T&Cs' or 'Cancel' the payment
  10. The screen will then confirm your payment has been arranged

To ensure your money is safe, we will sometimes ask you to authorise a payment using Face ID/Touch ID on iOS, fingerprint on Android or your app passcode.

If you don't have the payee already set up, find out Making an international payment via Online Banking