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My Online Banking activation code is not 10 digits long

Your activation code must be 10 digits long. If you are unable to reveal or read all 10 digits of the activation code by following the instructions on the reverse of the letter you will need a new one.

To order a new activation code complete our Online Banking application form (opens in a new window).

When you complete the online banking application form you may find you can access your account straight away. If however an activation code is still required it will arrive by post or text message.