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The wording 'VIA MOBILE - LVP' on your statement means:

  • either you have made a payment via 'Pay someone new' in the Mobile app using just an account number and sort code
  • or you have received a payment from someone who also uses our app and has sent you money using 'Pay someone new'

What is 'Pay someone new'?

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Sign up for NatWest Rooster Money and download the app. You must have the latest version of the app which you can get or update from your app store You'

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Our branch locator can help you find your nearest branch and up to date opening hours. NatWest branch locator Find your nearest branch using our branch

How do I get the free subscription to Rooster Card?

Download the NatWest Rooster Money app and sign up. You must have the latest version of the app which you can get or update from your app store Follow the

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NatWest Rooster Money is a family pocket money app and card for kids. NatWest Rooster Money starts children on their journey to money confidence.

What is the Payments Hub?

A central place in the mobile app where you can move, request and transfer your money easily and manage your payment settings. This will not change the

How do I access Payments Hub?

Tap on the 'Payments' icon at the bottom of the Mobile App home screen.