How can we help you?

First, check that you haven't locked your card on the mobile app. If you have please unlock the card using the app.

If the card is still locked after this then contact the Credit Cards Customer Service team on 0345 300 3694 from the UK or +44 1268 500 813 from overseas.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website