How can we help you?

You can call our Telephone Banking Team and request this over the phone, or you can write to us; but please make sure you include the following information in order for us to process this as quickly as possible:

  • Your Sort Code & Account Number
  • Cheque number
  • Amount
  • Date of debiting
  • Beneficiary’s name

Telephone banking
03457 888444 (overseas +44 3457 888444)
Minicom: 0800 404 6161
Open 7 days a week 8am-8pm (Automated service 24/7).
Calls may be recorded.

Call charge information.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website