How can we help you?

If you have incorrectly entered your activation code you can request another code using the resend option or start mobile registration again.

If you enter the code or your Online Banking credentials incorrectly, you may be asked to wait 24 hours before trying again.

In the meantime, you can still use your Online Banking service.

If you are still having problems, please contact the mobile banking helpdesk.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

Ask Cora

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website