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Why can't I track my application in the Mortgage Application Tracker?

The Mortgage Application Tracker is only available to customers who have applied for a new mortgage, with the exception of our Offset mortgage customers.

If you are an existing mortgage customer who has chosen a new deal, you cannot track the progress of your application using the tracker, but instead will be able to use the online signing portal when we email you with your documentation. 

For any further help contact our Mortgage Team via online chat on our Manage your mortgage page, who will be happy to help you.


Your home or property may be repossessed if you do not keep up repayments on your mortgage