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Can I create, amend or delete Budgets using Online Banking, branch or telephone banking?

'Spending' and 'Budgets' are features that are currently only available on our mobile app. The information that you see in the app is personal to you and can only be seen by you. Bank staff will not have access to view or amend any details within Spending or Budgets.

If I have the mobile app on more than one device, will my budgets show on both

Yes. If you use our mobile app on multiple devices, your budgets will be available to view and track on all.

Can I create my own category to set a budget against?

You cannot create your own new category to set a budget against. You can move any transactions from one category to another whenever you want. We currently offer a set list of categories based on customer feedback on how best to group your spending.

Can I amend the date of the month my budget starts and ends once it has been set?

You can amend the dates of your calendar month for budgeting purposes at any time, in order to best suit your needs. You can do this in the 'Settings' section of the 'Spending' tab within the mobile app.

What can I do with the money I have saved if I am under budget?

If you come in under budget and have surplus funds in your bank account, it is up to you what you do with this money.

Can I set more than one budget within a single category?

You can set one budget per category, giving you a monthly goal to monitor in this area. You can amend this at any time.

Do I get a reward for being under budget?

Budgets have been designed to help you take control of your spending and if you wish to save the money you haven't spent each month, we do not provide rewards for budgets hit.

Can I look at how well I performed against the budget that I set in previous months?

When your budgeting month period ends, your budget summary for the previous month will be available at the bottom of the Budgets screen. A summary of the months prior to this will not be available to view.

Why can I no longer view my previous month's budgeting statistics?

When your budgeting month period ends, your budget summary for the previous month will be available at the bottom of the 'Budgets' screen. A summary of the months prior to this will not be available to view.