How can we help you?

You can talk to a video banker immediately for a Financial Health Check or a number of needs by going to the NatWest website and following Personal > Banking with us > Over the phone or Video > Our Video Banking service and opting to Book An Appointment.

We have a team of video bankers on hand to help you with Financial Health Checks or a number of needs

You will need:

  • A device with a camera or webcam
  • A connection to the Internet
  • A private, comfortable space where you won’t be overheard

You don’t need to download anything. But only certain devices and browsers are currently supported

Browsers supported - Chrome, Edge and Firefox

Please note this team is not available to help with day to day service queries.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website