How can we help you?

As soon as you get your card, you can start using it straightaway for your daily coffee fix or those must-have matching onesies. But please destroy your old card securely and don't forget things like magazine subscriptions and annual insurance renewals. You'll need to update your card details for all your usual online retailers and subscriptions so it's not declined. Don't forget to add your new card to Apple Pay and Google Pay™ too. Some retailer limits might apply, but this one makes life super easy when you're out and about.

If you haven't used your card for a period of at least 13 months prior to expiry, we don't automatically replace it. But if, at any time, you decide you want a card, just get in touch.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website