How can we help you?

First of all look at the transaction and, if you can find the letters “VRP” in the payment narrative, then your payment is a VRP / variable recurring payment / VRP non sweeping / non sweeping. You can find the letters "SWP" in the payment narrative indicating it is a sweeping payment.

As an alternative, please follow the following steps either in the Mobile app or Online Banking:

If using the Mobile app:

  1. Select My profile in the top right corner
  2. Select “Settings”
  3. Select “Managing connections”
  4. Select “Manage connections”
  5. Select “Recurring payments”
  6. Click on the dropdown menu under “Select payment type” and select “Variable recurring payments” / " Sweeping payments"
  7. Select “Connected” to see the full list of active merchant / retailers / payment providers
  8. If within “Connected” you can see the same merchant / payment provider name as stated on the transaction you are identifying, then your payment is a VRP / variable recurring payment / VRP non sweeping / non sweeping / sweeping.

If using Online Banking, navigate to the Security section in the top right corner:

  1. Go to the "Open banking: Managing connections" section
  2. Select “Recurring payments”
  3. Select “Variable recurring payments”/ "Sweeping payments" tab
  4. Select “Connected” to see the full list of active merchant / retailers / payment providers
  5. If within “Connected” you can see the same merchant name as stated on the transaction you are identifying, then your payment is a VRP / variable recurring payment / VRP non sweeping / non sweeping / sweeping.

Ask Cora

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