How can we help you?

To cancel a payment (sweeping and / or VRP), you can do this either by visiting the merchant, retailer or Third Party Provider website and withdraw your permission or visit your permission store available in online banking or the mobile app.

To access your permission store you need to do 

Online Banking permission store:

You can manage the access you’ve granted to third party providers through Online Banking by following these simple steps.

  • Select Security from left hand menu
  • Click 'Manage Your Access' within the Open Banking: Managing Access section
  • The permission store will open in a new browser window

Mobile app permission store:

  • Select the icon in the top right hand corner (shaped like a person)
  • Select 'Settings' then 'Third Party Permissions'
  • Click on 'Manage your access', the permission store will open in a new web page

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website