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What will I find in my Messages area?

If you have opened an eligible account, you will see a Messages area in the left hand menu of your Online Banking service where you will be able to access your Welcome Documents or Terms and Conditions at any time.

The Messages option will only be available if you opened an eligible account for that feature after 8th October 2013.

If you opened one of the following accounts after 7th October 2013 your Welcome Documents or Terms and Conditions will be available within Online Banking.

NatWest Current Accounts

  • Student Account - Terms and Conditions
  • Basic Account - Welcome Documents
  • Reward Account - Welcome Documents
  • Select Account - Welcome Documents
  • Select Silver/Reward Silver Account - Welcome Documents
  • Select Platinum/Reward Platinum Account Welcome Documents
  • Black/Reward Black Account - Welcome Documents
  • Adapt Account - Welcome Documents
  • Instant Saver - Welcome Documents
  • Cash ISA Welcome Documents