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Phishing (pronounced 'fishing') is a con trick used by fraudsters to get hold of your personal information.

Internet users are sometimes targeted through bogus emails by fraudsters claiming to be from their bank. These emails, known as "phishing" emails, will typically encourage customers to enter their security details on a fake website. The fraudsters would then try to use the captured security details to commit fraud.

Needless to say, it is important that you never respond to these emails or provide any of your banking security details when requested in this way. Neither NatWest nor any other bank would approach you by email for this information.

For more information on phishing, visit our Security Centre (opens in a new window).

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