How can we help you?

You don't need your policy number to make a claim. However, if asked for it by your travel operator please use the generic policy numbers below:

Select Silver / Reward Silver account

Policy number: AP21840319
Download a copy of your Select Silver / Reward Silver Account Travel Insurance policy (PDF 167KB)

Select Platinum / Reward Platinum account

Policy number: AP20840119
Download a copy of your Select Platinum / Reward Platinum Account Travel Insurance policy (PDF 316KB)

Black / Reward Black account

Policy number: AP21840319
Download a copy of your Black / Reward Black Account Travel Insurance policy (PDF 364KB)

Select Silver / Reward Silver: 0345 601 5219 (Relay UK 18001 0345 601 5219)
Overseas: +44 1252 308 792

Select Platinum / Reward Platinum: 0345 609 0453 (Relay UK 18001 0345 609 0453)
Overseas: +44 1252 763 658

Black / Reward Black: 0345 6017 188 (Relay UK 18001 0345 6017 188)
Overseas: +44 1252 308 794