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How do I order change for collection in a branch?

You can now place your cash and coin orders online for collection on the next business day at your local branch.

  • Cash and coin orders can now be placed up to 7 days in advance using our online form.
  • Orders made between midnight and 8.00am can be collected same day.
  • Orders made between 8.01am and 23.59pm can be collected next business day (excluding Bank Holidays).
  • If you wish to collect your order on the same day please visit your local branch or please call us on 0345 711 4477 (calls may be recorded). Minicom number 0800 404 6161. Please note we cannot guarantee same day requests.
  • Collection is not available on Bank Holidays.