How can we help you?

If your monthly salary payment date has changed, or you just want to align all your direct debits to come out on the same date, you can use 'Manage your Mortgage’ to change the payment date for your mortgage.

You can find it in the NatWest app or Online Banking. If you haven't used them yet, here's some guidance (opens in a new window)on how to access them. It doesn't matter whether you have other NatWest accounts or just a mortgage.

If an app isn't for you, you can also use Manage Your Mortgage (opens in a new window).

We need 5 working days notice to change your direct debit payment date. Please make sure you have the funds available in your account to cover your direct debit.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

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Find Cora in the mobile app, Online Banking or our website