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How do I change the account my mortgage payment comes from?

If you want to change the payment account that your mortgage Direct Debit comes from, you can request this online by logging in to Manage my Mortgage. This change will take effect within 5 working days. Please make sure you have the funds available in your account to cover your direct debit.

To log in you'll need your mortgage account number, surname, date of birth and mortgaged property's postcode. Once you are logged in select ‘My payments and services’ from the main menu and then ‘Change payment account’.