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I've had a change of circumstance and have less money than I used to, can you help?

You can use our Budget Calculator (opens in a new window) which can help you to budget your expenditure. You could also take a look at our Managing Your Money (opens in a new window) section for some budgeting tips and ideas.

Alternatively, you can either visit your local branch to speak with one of our customer advisors.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).


Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.