How can we help you?

You can remove a person from your account using our website (opens in a new window).

To remove someone, you'll need their consent.

You’ll both need:

  • A selfie (front and side profile)
  • Photo ID (e.g. passport, driving licence or EU ID card)

Please note the person remaining on the account will need to start the application using digidocs (opens in a new window).

If you’re looking to remove a person from a joint account that already has more than 2 account holders, you cannot complete this request online and will need to visit your local branch 

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website