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How do I downgrade my account?

You can downgrade your account online anytime:

  1. View our account range (opens in a new window)
  2. Select the account you wish have
  3. Then select the 'Change my account' button
  4. Choose to 'Change your existing account'
  5. Then follow the application through, completing all the necessary steps

Alternatively you can call us or visit your local branch.

NatWest application helpdesk
0345 3030 299
Minicom: 0800 404 6161
Open Monday to Friday 8am - 8pm, Saturday 8am - 6pm, closed Sunday
(Opening hours may vary on public holidays)
Calls may be recorded.


NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).