How can we help you?

At NatWest we will never ask you for any personal information by email or text.

Alerts sent by us will never ask you for any security details.

  • Never click on links or attachments in suspicious emails OR text messages
  • If you're in doubt about the authenticity of a message from us, please contact us immediately

Visit our Security Centre (opens in a new window) on for information on phishing e-mails and SMS phishing (smishing).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

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Find Cora in the mobile app, Online Banking or our website