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How do I redeem my MyRewards?

You'll start earning Rewards as soon as you have a Reward account but you should also set up your MyRewards login. You'll need your bank card before you can get started.

Once you have set up a MyRewards login, you will be able to:

  • see what you're earning
  • see your personalised offers
  • exchange your Rewards for money, gift vouchers or donate to charity

To redeem your Rewards, log in to your MyRewards account and visit the 'Exchange' section. There you'll be able to see your redemption options and the easy-to-follow redemption instructions.

As soon as your available Rewards balance is £5 or more, you can choose one of these options:

Bank it

Change your Rewards into money which you can either transfer into your NatWest current account or use towards reducing your Reward Credit Card balance.

Trade up

Exchange your Rewards for gift cards or tickets from selected retailers. To see your redemption options, log in to your MyRewards account and go to the 'Exchange' section. Some retailers have limits on the amount of Rewards balance that you can trade up during a period of time, so please check the retailers' exclusions. Offers may change from time to time, please visit MyRewards webpage regularly for the current offers.


Change your Rewards into money that is donated to one of our chosen charities.