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How do I redeem my MyRewards?

You'll start earning Rewards as soon as you have a Reward account but you should also set up your MyRewards login.

To redeem your Rewards, log in to your MyRewards account (opens in a new window) and visit the 'Exchange' section. There you'll be able to see your redemption options and the easy-to-follow redemption instructions.

As soon as your available Rewards balance is £5 or more, you can choose one of these options:

Bank it

Change your Rewards into money which you can either transfer into your NatWest current account or use towards reducing your Reward Credit Card balance. Select the account and amount that you would like to redeem.

Trade up

Exchange your Rewards for gift cards or tickets from selected retailers. To see your redemption options, log in to your MyRewards account and go to the 'Exchange' section. Some retailers have limits on the amount of Rewards balance that you can trade up during a period of time, so please check the retailers' exclusions. Offers may change from time to time, please visit MyRewards webpage regularly for the current offers. Select 'View offer' for the retailer you are interested in for more information and the terms. If you would like to proceed select 'Redeem now'.


Change your Rewards into money that is donated to one of our chosen charities. Select 'View offer' for the charity you would like to donate to. Select 'Gift aid', choose the amount you would like to donate and select 'Donate now'.

From 1st February 2020, we are making some changes to the way you earn Rewards through your Reward account. Find out more (opens in a new window).