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How do I query a Visa debit card transaction?

There are several reasons why you might want to find out more about a Visa debit card transaction:

For any other debit card issues that you've not been able to resolve with the retailer, you can contact us.

Retailer disputes
Debit cards: 0800 161 5166
Credit cards: 0800 904 7015
Minicom: 0800 141 3999
Open Monday to Friday 8am - 8pm, Saturday 8am - 6pm
Calls may be recorded.

Call charge information.